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Customer Advisories

June Announcements

It happened again this past month. A customer lost two years worth of email and other contact information from Outlook. Since most of us use Act, Palm Desktop, Outlook, and QuickBooks to record critical data, we need to back these up separately from other data files.

Our web site's support tip section has step by step instructions on how to export Outlook's database to a file. Please follow these instructions at least quarterly, and perhaps monthly, so a backup is possible.

Using Act? QuickBooks? Both have a backup procedure and both should nag to back up regularly. Palm Desktop? The procedure is similar to Outlook. Outlook Express? Search for .dbx and .wab files and back those up.

Any questions about the procedure for backing up business contact information? Please call us now: the phone number is at the top of the page.

Advisory: Make Sure Computers Have Plenty of Air Flow

Summer is upon us. Computers and other electronic equipment, unlike us, don't sweat and so need to be kept within limits. And higher temperatures often push equipment beyond safe limits.

Most computers will operate just fine if the ambient air temperature is 85° or less. So free standing laptops and desktops in air conditioned rooms are not a problem. Desktop computers in corners and cabinets, however, may be at risk.

Fortunately it's simple to determine if a thermal environment is safe for computers or not. Get a simple outdoor mercury thermometer from a garden center and put it near the computer, within an inch or two. Operate the computer normally. Keep the furniture door closed if that's normal operating practice. Then check the thermometer about fifteen minutes later.

Is the reading at or below 85? Not to worry. 90 or above? Need better air circulation or perhaps more cooling. Shut the computer off when not in use until this problem is resolved.

Fun Stuff: Swim With a Digital Camera

We may not all be going scuba diving or snorkeling during the summer, but most of us will visit a pool some time during the summer. Why not take some pictures under water, just for fun?

A British company called AquaPac (sold by REI Co-Op) offers a line of inexpensive, flexible, waterproof cases for digital and film cameras. They come in three sizes: compact, large, and SLR. They range in price from $30 to $120. Most of the digital point and shoot cameras will fit in the smallest case.

Keep the flash on without red-eye reduction when under water. And take lots of pictures to experiment with different lighting techniques!

Questions?

Just contact us with any comments, concerns, or questions about items contained in this document. Or IT issues in general. Or call us at the telephone number below.

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