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There are many web sites offering free technical support. But practical information about IT for business owners is hard to come by. So we've put together this site based on our experiences supporting customers.
For information on general IT problems such as audits, backup, security, and so on, visit our quick tips page. This contains technical excerpts from our monthly publication which offers advice based on problems our customers experience. No advertising!
For technical support with a specific problem, choose a “How-To” article from the list below:
Adding a PostScript File Printer: Install PostScript printer output to a file for advanced publication and typesetting needs.
Use AOL For Free: AOL is now an advertiser supported service, like Yahoo! mail. But to stop paying subscription fees, one must agree to new terms of service.
Backing Up My Documents to CD: A simple, step-by-step procedure for copying the contents of the My Documents folder to a CD-R or CD-RW disk.
Backing Up Outlook Data to a File: Protect critical business contact information from data loss.
Cutting TV Service Bills: Connect your TV to a networked device for Television Over Internet. Stop paying for cable or satellite service!
Defensive Security Practices: Reduce vulnerability to hackers and infections with these simple methods.
Fixing Simple Sound Problems: No computer sound? This problem is often solved just by verifying settings are correct.
Internet Domain Name and Service Guide: Start a business Internet presence.
Parent's Guide to the Internet: Things to know about access control, filtering, and logging.
Removing Critical Viruses and Spyware: Get rid of pop-up ads and slow performance.
Restoring Internet Connections: Restore a lost Internet connection due to a stale address.
Windows 95/98/ME Performance Tuning: Keep older computers running at peak speeds.
Didn't find something appropriate? Try our announcements page.
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Just contact us with any comments, concerns, or questions about items contained in this document. Or IT issues in general. Or call us at the telephone number below.
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